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Policies

Your total satisfaction is our highest priority.

That’s why we offer a 100% Satisfaction return policy, and a limited lifetime warranty on all our closet systems. The full terms for warranties and returns are below. If you have any questions about our policies or need help with your order, please contact us using the link below.

Warranty Policy

Defects in materials or workmanship is covered for the lifetime of the original purchaser as long as they own the system.  This warranty is not transferrable.  This warranty is void if the organizer system has been subjected to misuse, neglect, accidents, improper application, improper modification or is not installed by Closets To Go.  To obtain warranty replacement, please call (805) 480-1918.  If Closets To Go determines the organizer system to have a material or workmanship defect(s).  Closets To Go will replace the part(s) without charge.

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Customer Satisfaction Guaranteed Policy

We want your decision to hire Closets To Go to be as easy as possible.  To that end we offer a "100% Satisfaction Guarantee".  If you are not satisfied with our product, simply return it within 30 days of purchse, for a complete refund of the original materials purchase price.

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